Reviews from customers who have stayed with us
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Rating of 4.86 out of 5 Unique ID (107459790)
Guests Name: christina was travelling as Group of work colleagues
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Rating of 1.71 out of 5 Unique ID (2849735)
Guests Name: Anonymous was travelling as Mature couple
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Rating of 2.71 out of 5 Unique ID (2434389)
Guests Name: Anonymous was travelling as Solo business traveller
Bad stuff: As a business traveller, breakfast at 8:30 is much too late
Overall: The hotel is very close to one of the main roads in York, the traffic noise is almost continuous. It is impossible to leave the windows open because of the noise, on a hot day this becomes very uncomfortable.
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Rating of 4.43 out of 5 Unique ID (1806059)
Guests Name: Anonymous was travelling as Mature couple
Good stuff: Room spotless,furniture and fittings like new, the general housekeeping excellent, and the welcome genuine.
Bad stuff: Restricted parking. A late arrival or using vehicle during the day might cause problems.
Overall: Not much choice available in the menus for the evening meal, and there was some uncertainty about providing a meal at all on the Saturday evening of our stay, although a perfectly adequate dinner was subsequently served at the time we chose. The breakfasts were of a good standard, as were all the meals we had. The service was efficient and friendly. During our stay we discovered that the present owner had been running the hotel for only five weeks. We're sure that time will rectify whatever small concerns we had.
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Rating of 4.14 out of 5 Unique ID (1858624)
Guests Name: Anonymous was travelling as Other
Good stuff: Convenient: staff responsive to our requests. Warm and comfortable. Will recommend to friends, and will go there again.
Overall: Wondered had it been full, if there would be enough car parking space. Otherwise, only good things to say
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Rating of 4.86 out of 5 Unique ID (1614884)
Guests Name: william was travelling as Mature couple
Good stuff: SITUATION OF HOTEL WITHIN WALKING DISTANCE OF CITY CENTRE
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Rating of 3.71 out of 5 Unique ID (1485893)
Guests Name: Anonymous was travelling as Mature couple
Good stuff: Friendly and helpful staff. Good breakfasts, good size room.
Bad stuff: Bathroom suite was chipped and broken (In awkward place on toilet), room a bit cobwebby. parking a little difficult, sound insulation between rooms poor.
Overall: For a 2 star hotel and the price, we have no complaints, and felt it represented good value for money. The walk time to York town centre might have been a little underestimated!
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Rating of 3.57 out of 5 Unique ID (1306321)
Guests Name: Anonymous was travelling as Solo leisure traveller
Good stuff: the beautiful location near the river Ouse
Bad stuff: breakfast times more flexible
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Rating of 3.43 out of 5 Unique ID (1514235)
Guests Name: JOAN was travelling as Mature couple
Good stuff: the location of the hotel to the city of york
Bad stuff: the accomodation was fine for a weekend stay wouldnt have liked to be there for a week
Overall: basically the hotel was fine staff very friendly but i found the menu for the evening meal very dated and boring no real imagination and couldnt agree with the discription of real ale served in the bar tetleys smooth flow is not real ale per my husband who is a camra member
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Rating of 4.43 out of 5 Unique ID (1515699)
Guests Name: Anonymous was travelling as Mature couple
Good stuff: Service was excellent, staff very friendly and helpful. Food excellent. Room clean and comfortable.
Bad stuff: Booked double room, but disappointed to find twin beds attached together and not double bed.
Overall: Liked the ability to be able to order from the menu in advance and reserve a table for a set time in the restaurant, as unfortunately the bar where orders for dinner were taken allowed smoking, which even with the air conditioning was still uncomfortable for non smokers. However, were delighted that nobody smoked in the restaurant itself.
Would like to have known when booking that although we were booking a double room online, we were actually getting twin beds attached together, which tended to slip apart.
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Rating of 4.29 out of 5 Unique ID (1425252)
Guests Name: Anonymous was travelling as Solo business traveller
Good stuff: Tasty evening meals, comfortable rooms
Bad stuff: Limited parking
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