The Old Swan Hotel Harrogate Swan Road Online Booking

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Just a short way from Harrogate we welcome you to our beautiful establishment providing you with a charming, elegant accommodation with a little touch of luxury. An 18th Century coaching inn with all modern day amenities and a professional and courteous team of staff to ensure you have a very pleasant stay with us.

Home of Spas and Shopping its might be best to start off with a visit to the Turkish Baths or one of the many Spa facilities in Harrogate. Detox, scrub, revive, refresh and relax whilst you are spoilt to health and beauty treatments with the latest techniques.

Ready to explore the centre - beautiful boutiques and fashion houses, jewellers, gift stores, accessories and lingerie. Time for a cafe latte and then on to discover the antiques, arts, crafts, books, fine food stores and specialist wine and beers. Relax over a leisurely lunch or take a walk in Montpellier Gardens whilst you take a breather.

Heritage sites and county outings where you will discover castles at Knaresborough and Scofforth and Ripon Cathedral. Fountains Abbey and Studley Royal will easily take up a day with ornamental lakes, temples, gardens, bridges and cascades. Ancient architecture to be admired.

Feel like a bit more exploring then head over to How Steam Gorge and Brimhall Rocks - dramatic rock formations and endless moorlands and discover hidden caves.

Super scenery, flower festivals, every kind of music on offer and trendy bars where you can socialise and relax.

Room prices are available from

GBP 93.00

Accommodation
Rating

Guest Rating of
3.89 out of 5

Facilities include

Parking & Transportation

Free car park
Coach parking
Free carpark for 250 cars

Lifts and Elevator Access

Rooms accessible by lift access

Concierge Services

Porter Service (24 hour)
Safety Deposit Boxes
Post/Parcel Service
Currency exchange
Dry Cleaning / Laundry Service
Left Luggage / Storage Facilities
Guest Laundry Facilities

Croquet & Golf

Croquet

Business Facilities

Flip Charts
Document laminating
TV & Video hire
Audio equipment
Conference phones
Secretarial Services
Fax service
Black & White photocopying
Internet access
Meeting Facilities

Hospitality

Lounge / Bar
Restaurant

Family / Children's services

High Chairs
Garden / outdoor play area
Cots / Cribs
Child friendly focus & attitude

Checking In available from 14:00 hours
Checking Out must be completed by 11:00 hours

Payment in our hotel is accepted by American Express, Master Card, Visa, Switch.

CANCELLATION POLICY: null COMMENTS: Please note all bedrooms are non-smoking. Please note Macdonald hotels operate a GBP 2.00 flat fee for all reservations settled by credit card. Extra beds only available for children up to 14 years.

Bad stuff: Fresh milk requested for room never arrived. Had to chase staff to get tea etc. for breakfast service. Had to search out service for c2200 hrs. nightcap in the lounge. No remote for second TV set.

Good stuff: Room,public Areas.Food

Bad stuff: Service in dining room was poor to fair only.

Overall + Stuff we would like to have known: On first night extremely poor service in restaraunt.(One hour between ist/main course)Reconised by htel and waived charge which was good service.

Good stuff: Size of the room.

Bad stuff: During our stay the cold water was off for several hours and the staff failed to make this known to us. As a result we had to attend a wedding without getting a shower. Your staff should be more proactive when utilities fail.

Overall + Stuff we would like to have known: I would like to have known that the hotel was undergoing a renovation when I booked. I suggest you close the hotel until the work is completed in order that you do not disappoint the majority of your guests.

Good stuff: Excellent location. Beautiful surroundings, the public rooms are wonderful if faded splendour! Staff are polite, considerate and helpful. Lovely breakfast in quiet and beautifully presented dining room. Rooms are spotless and facilites very good. Non-smoking - brilliant!

Bad stuff: They are soon to undergo refurbishment which is obviously needed as there are areas which need some upgrading however I hope they don't lose any of the period charm, please no garish modern decoration!

Overall + Stuff we would like to have known: The atmosphere of the hotel is relaxing but efficient. Well done we will stay there again. There is a timeless quality about the whole place which meeds to be preserved; perhaps restoration rather than refurbishment is in order. The only thing I needed was perhaps better directions on how to get there as the one way system in Harrogate is confusing.

Good stuff: Grand period features of hotel

Bad stuff: Rotting windows, very outdated bathrooms

Overall + Stuff we would like to have known: Nice, large period hotel. Good to see the period features in the main areas kept well. Bathrooms disappointing, old fashioned but clean and tidy. Windows had flaking paint and looked very tired. Hotel was about to have multi million pound refit June 2005. Would go back afterwards as enjoyed the stay. Staff excellent.

Good stuff: Spacious room & good servive from staff

Bad stuff: Shoddy finishings and dirty curtains poor soundproofing

Overall + Stuff we would like to have known: The overall appearance of the hotel was shoddy and in places dirty, however the service was excellent and the food good, the rooms spacious although the lighting was poor and we would not have expected such hard beds in a 4 star hotel, soundproofing in the rooms could be improved

Good stuff: excellent breakfast service

Bad stuff: room was not properly cleaned, some thick dust behind bedside cabinets

Overall + Stuff we would like to have known: Good central location

Good stuff: clean central quiet

Bad stuff: fire alarm went off no organisation off fire drill. no one had any list off people staying or anything like it

Bad stuff: Room too hot. Could not sleep. Hotel in bad need of redecoration and cleaning. Paper falling of ceiling and chunks out of walls

Good stuff: Plenty of space in common areas and room

Bad stuff: Facilities were somewhat antiquated, for example bathroom . Similarly the heating system was difficult to control. Despite being mid winter had to leave window open all night as heating was constant due to the nature of the antiquated installation.

Overall + Stuff we would like to have known: The hotel was reasonable value at the price paid but would have been totally unreasonable at it's standard rates.

Good stuff: The location was very good.

Overall + Stuff we would like to have known: The hotel was unable to offer us a room with a view, as requested on the booking, which was rather disappointing. The hotel is in need of a lick of paint and some air fresheners - the corridors with the smoking rooms were very smelly. The room was adequate but the noise from the room above (& a persistent pigeon) kept us awake both nights. For the money paid, I thought that the service could have been just that little bit more friendly and the bedroome, just that little bit more appelaing.

Good stuff: comfotable and clean, plenty of hot water

Overall + Stuff we would like to have known: A hotel that has seenh better days and is a little worn round the edges but comfortable and clean. Excellent good value food.

Good stuff: Large Bedroom, good choice at breakfast,

Overall + Stuff we would like to have known: A beautiful hotel set in its own grounds, it was true to its period and offered elegant surroundings. We would recommend the hotel to our family and friends and are already planning to return.

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